Best Practice Resources

Featured Resources | Resources for Legal | Resources for IT | Information Governance Resources

This Month's Featured Resource

By Deidre Paknad, President & CEO, PSS Systems
Companies continue to struggle with the concept of data source maps, including how and why one should be developed. It is imperative that companies consider five key success factors before undertaking any data source map project: the purpose, value, scope, process and sustainability of the map. With careful consideration, the data source map is not a compliance task but a value creator for the business.

More Featured Resources

IMHO by Deidre Paknad
PSS Systems CEO Deidre Paknad blogs on legal holds, retention, privacy and data governance.

Introduction to IMRM and Preview of CGOC Information Governance Survey Results
By Deidre Paknad, President & CEO, PSS Systems
IMRM will be as important as EDRM as a catalyst for process improvement. Read the Introduction to IMRM and see the preliminary survey results.

Judge Scheindlin's Recent Pension Decision: Guidance for Corporate Counsel
By Thomas M. Lahiff, Director, PricewaterhouseCoopers and Deidre Paknad, President & CEO, PSS Systems
This white paper from two recognized experts in ediscovery distills Judge Scheindlin's 86-page opinion into a practical check list for corporate counsel.

Planning an Implementation of Legal Holds Software
By Deidre Paknad, President & CEO, PSS Systems
This white paper offers a list of questions to help define your implementation needs.

5 Considerations for IT in the Selection of Legal Holds Software
By Deidre Paknad, President & CEO, PSS Systems
This best practice white paper provides lessons learned from the CGOC community on how legal hold software impacts — or benefits — IT, as well as a convenient requirements checklist.

Tool Kit for Communicating Legal Risk to Business and Finance Executives
By Deidre Paknad, President & CEO, PSS Systems
Presenting the business case for legal hold and discovery workflow software to IT, business and finance execs is more productive when framed in familiar business — rather than legal — terms.

Resources for Legal

Legal Hold Notices: Better than Nothing is None Too Good
Craig Ball, EDD Update
The one-size-fits-all legal hold notice is an improvement over nothing. But, it's still not very good. Preservation directives must speak to custodians in terms they understand, from perspectives they hold and be tailored to skills they possess.

Data and Discovery Cost Control: The Discipline of the Decade
Case studies from Abbott, FDC, Williams, PwC and more on reducing discovery and data management costs.

Cost Control Best Practices
Deidre Paknad, President & CEO, PSS Systems

"Wake Up Call on Search" issued by Judge Peck
Deidre Paknad, President and CEO, PSS Systems

Privacy Collisions with Retention and Preservation Obligations
Concerns for data privacy and protection are amplifying, driven by globally diverse values. As a result, enforcement of existing privacy standards is on the rise. Additionally, conflicts are escalating between newly enacted US litigation laws and European privacy concerns after the FRCP changes in December 2006. This paper includes an overview of the EU directives and potential conflicts with discovery practices, retention program and data protection obligations for global companies.

Retention and Preservation — What’s the Difference?
Deidre Paknad, President & CEO, PSS Systems

In re NTL, INC. SECURITIES LITIGATION, 2007
Key Take-aways

The Federal Rules Governing Electronic Discovery
By Magistrate Judge Andrew J. Peck, United States District Court, Southern District of New York

Three Ways to Reduce Litigation Costs
Change Your Process as Often as the Facts Warrant It
PSS Systems White Paper

Benchmark Survey on Prevailing Practices for Legal Holds in Global 1000 Companies
Research conducted by CGOC and Huron | Sponsored by PSS Systems
This first-of-a-kind survey focuses on corporate practices for preserving information in litigation, identifying custodians of data, communicating legal holds, interviewing custodians, and collecting potentially relevant data. The companies surveyed had annual revenue ranging from $5 billion to more than $150 billion, and were in the biotechnology, chemical, energy, financial services, insurance, manufacturing, pharmaceutical, and high tech sectors. This presentation of the findings will highlight the changes in processes and technology within these companies, the impact of those changes on reducing risk and cost, and the methodologies used to issue legal holds, manage preservation, and conduct e-discovery.

Admissibility of Electronic Evidence
Kevin F. Brady, Partner, Connolly Bove; Paul W. Grimm, U.S. Magistrate Judge, (Maryland)
Kevin Brady and Judge Paul Grimm provide a flowchart of the admissibility of electronic evidence. They explain when evidence is relevant, authentic, hearsay, and the exceptions that apply, as well as practice tips.

Resources for IT

4 Dangerous Myths about Data Disposal, Debunked
Tom Lahiff, Director, PricewaterhouseCoopers, and Deidre Paknad, President & CEO, PSS Systems

E-discovery: Creating and Managing an Enterprisewide Program — A Technical Guide to Digital Investigation and Litigation Support
Syngress Press October 17, 2008
ISBN-10: 1597492965
ISBN-13: 978-1597492966

Information Governance Resources

In Search of Information Governance in the Enterprise
PSS Systems President and CEO Deidre Paknad discusses defensible disposal in response to an article by Matthew Brown of Forrester Research.

6th Annual CGOC Summit — Adapting to Changing Facts: From Best Practice to Next Practice
for RIGOROUS DISCOVERY and DEFENSIBLE DISPOSAL
Complete proceedings featuring guest experts from Novartis, Bank of America, Abbott and others.

A Framework for Addressing Legacy Data
Matthew I. Cohen, Managing Director, AlixPartners LLP and Deidre Paknad, President & CEO, PSS Systems

Legal Obligations Create Burden and Risk in IT Environment
Deidre Paknad, President & CEO, PSS Systems

Atlas and the EDRM Model
An Overview for Legal and IT Executives
The Atlas Suite helps eliminate unnecessary legal risk and reduces discovery and data management costs. Atlas aligns Legal, IT, Records Management, Finance and Lines of Business to drive down preservation and retention risk and cost. The Suite includes products that cover the elements of the EDRM module that are typically managed and performed by corporate counsel and corporate IT staff. Atlas enables your company to meet its duties for legal information governance and defensibly dispose of data with no business value.